Unquestionably design that divides the audience and receives both overtly positive and negative feedback tends to be a sign of great design. It indicates that the solution answers a specific user’s needs, goals and pain points, rather than catering to all. But is it that simple though? This month’s...
This week’s pick: previously featured Octalysis gamification framework. This has been my go-to resource for years to simply deconstruct and evaluate real-life service and digital user experiences. During experience design (UX research, ideation, and design) efforts you’ll definitely encounter user pain points around tasks that are painful to accomplish....
I’m a terrible writer. Per my past editors, I assemble my sentences like a robot. The mild dyslexia doesn’t help either. But here’s the thing. There is a bigger copy sin than one’s inability to make the text flow smoothly. It’s the thing that causes boredom and immediate glazing-over...
The other day I received a video question from a friend living in Spain. One pain point he experiences living in an apartment is having to deal with unintuitive light and doorbell switches. This is a real world problem that can be solved using experience design principles:
Not long ago I gave a talk titled ‘Stop it; Start it’ on the lifestyle transformation to a corporate audience. And the feedback I received was overwhelmingly positive – people loved the simple actionable aspects to lifestyle change. This is a 3 part recipe to any goal achievement by...