While there is nothing particular that separates UX and design leadership (and management) from the typical high-performing team management, creative teams tend to require a more creative approach to motivate designers to do their best work. Here I’ll share some of the key lessons I’ve learned along the way.
Necessary context: post-Covid19 lockdown world where remote work is still the thing, making the majority of the tech workers work off their laptops and zoom app. I’m a UX design and research manager with over 13 (as of this writing) direct reports, taking care of and providing strategic oversight...
In this short video highlight from the Get More Done as a UX designer Live stream, I’ll cover some of the key leadership principles for the current and future design leaders. While this advice is timeless, too many juniors and more experienced designers tend to overtly focus on their...
In this short video highlight from the Get More Done as a UX designer Lives stream, I’ll cover the Business – Users – Team – Self framework (B.U.T.S. in short). This is a simple sequence that should inform any UX designer’s or researcher’s decision-making process, focus areas, and generally...
This short video will explain the “Burn the Ships” approach to set yourself up for success in UX. This is one of the often overlooked but truly powerful philosophies that leaves you with no choice but to achieve your goals: in learning, UX day-to-day scenarios, personal management, and more....
Time for another UX Livestream – this time I decided to cover a few related request at once. I’ll try to summarise over two decades of chasing the right methods to boost creative productivity, prioritisation, mindset, cognitive and physical energy, and many other factors that contribute to higher performance....
UX design leaders don’t graduate into the positions of leadership and people management. Just like starting off in UX, leadership is a developed quality that takes time to learn and grow into. In some of the previous videos, I’ve already mentioned that books can be some of the best...
The fact is if you want to boost your growth in design you will benefit from having a UX design mentor. In this video, I’ll try to answer a few frequently asked questions on mentorship in UX: Can you be my mentor? How can I find a mentor in...
Imposter syndrome is a condition every growing person will face in their lives. The complex and messy field of UX is no exception to it and everyone who’s trying to get in or progress within their experience design career will struggle with it. In this video, I’ll share a...
I get way too many questions from a lot of UX designers on how to get into design cultures and organizations that have a public track record for outstanding design maturity. There’s also a wave of inexperienced influencers who suggest entry-level designers apply only for the established firms that...
Not so long ago, newspaper headlines covered the massive tension between the Internet and the traditional media. With a gradual push forward, the new media transformed every human experience as we know it. Some were delightful, others frustrating and downright devastating. What I like about the current shift towards decentralisation is...
The real business value of UX, and how bad UX cost Citi $900 million. This recent development in the fintech space is an important one to address because of a few critical reasons. For example, a lot of media outlets and the Citi themselves attribute this to simple human...
“Feeling another person’s emotions does not innately make you a good person.”– Devon Price …it also makes very little difference if taken at face value. Empathy + skin in the game + long term considerations (knock-on effect, dependencies) ⇒ Solution This might seem like a controversial topic, but at...
This week’s design tool pick is not really a product and UX design tool, but a method. I’ll showcase a powerful daily practice that will train your proverbial idea muscle. Like with any other skill ideation and coming up with the best new thing can be enhanced by repetition....
Every decision you’ll make will land on a spectrum between 1) simple (effective) but hard to achieve, and 2) easy in the short term but awful in the long term. As humans, we naturally default to immediate remediation actions because they are easy, but they rarely result in decent outcomes....
It might be tad ballsy to say that every one of UX designers (let’s bunch all designer types in this one) will experience difficulties in their projects and potential burnout. I’ve been there several times myself. What helped me is understanding why we tend to experience this and what...
Making a UX Portfolio is one of the biggest challenges user researchers, product design, and user experience professionals face. While most material you find online covers how to structure the UX case studies and make your portfolio stand out, rarely do senior designers mention one critical bit – the...