In this video, I’ll go through some of the key points on why experience designers need to focus on offboarding experience more. Fact is, most products and services simply ignore the offboarding as product and tech leads are chasing conversion and onboarding rates as a primary metric. It’s reasonable...
An insightful evening UX chat with a fellow design thinker, Microsoft UX architect Sean McGuire. We cover his unique approach to design thinking with Billboard Design Thinking method, best practices, his top tips to handle difficult stakeholders and answer some of your questions. This is a must-watch for new...
5k subscriber special? It has been just over the year since I started publishing some of the material I initially made to upskill my design team. I’m super grateful to all the viewers out there who have opted in for the UX tools, such as Axure and Sketch tutorials,...
In this video, I’ll share 10 challenges for UX/product designers with basic and advanced difficulty levels. Why challenges? It’s a new year and a new block of time full of opportunities. I’d go as far as labelling it full 365 days of opportunities. Because typical new year resolutions tend...
In this video, I’ll talk about processes and methods when it comes to product and service delivery. The book I feature is by Jeff Gothelf (the author behind one of the best books for new UX designers – Lean UX) and is called Lean vs Agile vs Design Thinking....
This week’s pick: Laws of UX. This web space features 20 of the most prominent and notable UX rules, maxims and principles any UX or product designer should memorise, keep in mind and use daily. Think Fitt’s, Hick’s, Gestalt psychology etc. The best bit about Laws of UX is...
In this video, I’ll answer a viewer question about UX double diamond. What it is, how and why to use it in your designs process. The best bit about this framework is its versatility. Firstly, it will teach you how to approach big problems using divergent and convergent thinking...
1k Subscriber Special? It has been a few weeks since we’ve got there! At this point the subscriber count has doubled and I’m super grateful to all the viewers out there who have opted in for the UX tools, such as Axure and Sketch tutorials, UX career and process...
I’ve worked with a variety of great designers: from apprentices to directors, niche artists to jack-of-all-trades. As a team lead, I’ve also vetted resumes and interviewed design candidates, some of whom sounded great on paper but fell flat in reality. In fact, I probably fell flat too sometimes. Looking...
In this video I’ll take one key takeaway from Articulating design decisions (in user experience, lean and product design-development context), which I wish I could have gotten back in the day. During my career development as UI, Product designer and then UX designer and design leader I learned through...
Non-disclosure agreements and UX portfolios is one of the trickiest parts of any UX and product designer work. If you work on sensitive intellectual property work you almost never allowed to showcase it. This is one of those things that designers tend to either cover up with private portfolios...
Rightfully, most UX and product designers tend to focus on their technical skills, case studies. That’s definitely a must. Yet, the issue I see looking at countless of resumes and design portfolios is lack of personality or general dullness. Fact is, any hiring manager will look for team and...
If you want to get into experience and product design you’ll need a starter UX portfolio. This tends to be challenging for the beginner designers who might have just taken a few courses with mostly theoretical knowledge. In this video I’ll walk you through key steps on how you...
I get asked this question waaaaaaaaaay too often. And rightfully so, because people who are just starting out want to know if those readily available learning options are worth it. Let’s face it: you have a handful of options to pick from: Interaction Design Foundation, General Assembly, CareerFoundry, Udemy etc....
I get a lot of requests to cover the process of creating an effective UX portfolio. This time I’ll cover key principles and steps to creating powerful UX case studies. Some designers think that portfolio, be it product design or UX has to look good. In reality, a portfolio...
If you’re a UX designer you’ve probably encountered people who can’t really put a finger on what UX really is. Personally, it’s tough explaining what UX is about. If I need to give a short pitch on UX I either default to digital transformation, product/service strategy or simple marketing...