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Process

Trust the process. You’ll find me sharing these 3 words over and over again. Be it for UX, design, user research, tech and product development or any other creative work – process never fails. Sometimes (and most of the time) all you need to do it follow it to make great things happen.

  • Are You Doing the UX or Is It Really the UI Design? (The Problem with UI/UX, UI vs UX p2)

    Are You Doing the UX or Is It Really the UI Design? (The Problem with UI/UX, UI vs UX p2)

    By extremely divisive feedback it’s time to revisit the UI/UX, UX/UI and UI vs UX topic. In particular, I want to expand on the clarity of what is true UX design in terms of the end result and its process. In this video, I’ll walk you through a simple...

  • 8 Mistakes That Prevent People from Getting Into UX Design (or the Next UCD Role)

    8 Mistakes That Prevent People from Getting Into UX Design (or the Next UCD Role)

    In this video, I’ll cover eight very specific mistakes when it comes to landing your first user experience job. Be it user research, product design or UX generalist roles – all will require clarity and know-how to ace your applications and the interviews to follow. I’ll use my recently...

  • UX Challenge - Ideate on the Human-centred, blockchain-powered future user experiences

    UX Challenge: Ideate on the Human-centred, blockchain-powered future user experiences

    The emerging tech world is by definition driven by experimental new tech development in isolation. If the solution in question is viable, it usually comes down to how receptive the market is and if the customers are willing to engage with and adopt it. Arguably this could be attributed...

  • The Problem with UI/UX, UX/UI design

    The Problem with UI/UX, UX/UI design

    In this video, I’ll share some thoughts on my ongoing comments on UI/UX design and why that can be a risky career trajectory to follow. More specifically, I’ll highlight some UX job market loopholes, and what focusing ongoing UI/UX could mean in the long run for any developing UX...

  • UX Prototyping: Low Fidelity, Mid or High Fidelity Prototype?

    UX Prototyping: Low Fidelity, Mid or High Fidelity Prototype? (Livestream Highlight)

    In this short highlight video from the recent UX live stream, I’ll answer one of the chat questions on UX prototyping and how to pick the right fidelity. Specifically, which fidelity (high or low) you should go for when prototyping interactive flows? Check the full live stream where this...

  • All Your UX Work is Under NDA, Now What?

    All Your UX Work is Under NDA, Now What?

    What should you do if all your UX work is under a non-disclosure agreement that prevents sharing it with the outside world? A very common question and something every single product design, UX researcher and any other UXer will face at some point in their lives. In fact, if...

  • UX Project Challenge: Product UX Redesign - Submissions Review Live UX Stream

    UX Project Challenge: Product UX Redesign – Submissions Review Live UX Stream

    Time for another Livestream – In this eighth UX project challenge instalment, I’ll review 4! strong case study submissions from the viewers. It’s time for another UX design, user research, UI and prototyping challenge. The key aim in this challenge is for every designer who is currently struggling to...

  • Reviewing My First UX Case Study from Over 10 Years Ago

    Reviewing My First UX Case Study from Over 10 Years Ago

    The other day I was backing up my design files and by complete accident discovered an old academic report on one of the first UX case studies I’ve ever worked on. Not surprisingly and even if the actual product went live and was published on Apple AppStore it’s far...

  • New UX project challenge

    UX Project Challenge: Places to Live Finder Product Redesign

    It’s time for another UX design, user research, UI, and prototyping challenge. The key aim in this challenge is for every designer who is currently struggling to come up with a good UX project challenge and produce a case study for their portfolios. This brief should spark some great...

  • UX Designers, STOP Designing Apps

    UX Designers, STOP Designing Apps

    In this video, I’ll cover one of the key personal, professional, and experience design as craft pet peeves today: UX and product designers focusing on app design like it’s the only way to deliver good user experiences. Chances are your UX portfolio is also filled with apps as an...

  • Do This Before Each New UX Design Project to 10x the Outcomes

    Do This Before Each New UX Design Project to 10x the Outcomes

    This short will be relevant to absolutely any UX designer or user researcher. I’ll cover the super simple approach to onboarding yourself into a new UX design project space that will allow you to set yourself up for success. As with everything the answer to assure that you perform...

  • UX Research Methods: Wait, There's More to User Research Than Interviews and A/B Testing?

    UX Research Methods: Wait, There’s More to User Research Than Interviews and A/B Testing?

    Wait, there’s more to UX research than Interviews and A/B testing? One of the recent questions reminded me that UX fundamentals are something that is still worth covering. The user research parts are some of the most complex parts of the UX design and that’s why the majority of...

  • Empathy in UX vs Empathetic Design vs Empathy by Proxy

    Empathy in UX vs Empathetic Design vs Empathy by Proxy

    In this short snippet, I’ll share a few points on empathy and its place in product and UX design. Because of evolution and devolution in UX processes over the years, there has been a lot of flavours of empathy in UX. You might have noticed people use empathy to...

  • Outcomes Over Output in UX Design

    Outcomes Over Output in UX Design

    In this recent highlight taken from the Get More Done in UX Design Livestream, I’ll walk through one of the most important process frameworks for any UX designer. Too many, especially growing designers, focus on the outputs and production on the deliverables instead of focusing on much more important...

  • How to Be More Confident in UX: Presence, Communication, Stakeholder Management

    How to Be More Confident in UX: Presence, Communication, Stakeholder Management

    In this recent highlight taken from the Get More Done for UX designers Livestream (part 2), I’ll walk through some of the easiest and most straightforward ways to become confident in UX. While presence, influence, and confidence in the way you interact with other people can be honed over...

  • UX Project Challenge: Service Cancellation CX - Submissions Review Live UX Stream

    UX Project Challenge: Service Cancellation CX – Submissions Review Live UX Stream

    Time for another Livestream – In this seventh challenge video, I’ll review 7 strong UX project case study submissions from the viewers. It’s time for another UX design, user research, UI and prototyping challenge. The key aim in this challenge for every designer who is currently struggling to come...


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