The topic of going from little to no research to fully informed design work is the biggest problem that people keep requesting to be covered. Long in the making but it’s here. in this video, I’ll share my thoughts and mental frameworks to set yourself up for success considering long-term UX strategy and more specific research and design tactics that you must employ immediately.
Don’t Have Access to Users in UX? (How to Drive User Centred Design Org. Change)
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